FAQs
1. What is GreenFleet?
GreenFleet is a premium cannabis delivery service that brings high-quality, lab-tested cannabis products right to your doorstep. We offer a wide selection of strains, edibles, concentrates, and accessories, all delivered with speed and discretion.
2. How do I place an order with GreenFleet?
To place an order, simply visit our website and browse through our menu. Once you’ve found your desired products: text us your name, number, address, order, and you’re all set! You can also text us to save your favorite products and make future orders even faster.
3. What areas do you deliver to?
We currently offer delivery to all of San Diego and its surrounding counties (exceptions may be made upon approval, please contact your member service representative).
4. What are the delivery hours?
GreenFleet delivers every day of the week, with flexible delivery windows to suit your schedule. Our general delivery hours are:
Monday - Friday: 9 am - 12 am
Saturday - Sunday: 9 am - 12 am
Delivery times typically range from 30 minutes to 1 hour, depending on your location and order volume. While we strive for punctuality, please note that delays may occur due to unforeseen circumstances such as traffic, weather, or high demand.
5. Is there a minimum order for delivery?
Yes, our minimum order for delivery is $50. This ensures we can offer the best service and products for our customers.
6. How do I pay for my order?
We accept the following payment methods:
Cash
Zelle
Venmo
Apple Pay
Cash App
Our payment process is secure, and we ensure your payment information is protected.
7. Can I track my order?
Yes, once your order is processed, you’ll receive a tracking link via email or SMS. You can monitor the status of your delivery in real-time, so you know exactly when to expect your GreenFleet delivery.
8. What do I need to provide for delivery?
To complete your delivery, you will need to provide a valid ID. Our drivers may ask for verification upon arrival to ensure compliance with local laws and for verification of order.
9. How is my privacy and security protected?
We take your privacy seriously. All deliveries are made discreetly, and your personal information is securely stored in accordance with our privacy policy. We ensure that all transactions and communications are confidential.
10. What if I’m not home when my delivery arrives?
If you are unavailable when your delivery arrives, we will attempt to contact you to reschedule. Please ensure someone over the legal age is present to receive the delivery. In some cases, we may require a signature for verification. Upon approval and verification of a secure location we will fulfill the delivery by placing the order where you desire.
11. Do you offer any discounts or promotions?
Yes! GreenFleet regularly offers discounts, promotions, and loyalty rewards. Be sure to check our website to stay updated on special offers and seasonal deals.
12. What types of products do you carry?
We offer a wide variety of cannabis products including:
Flower (Indica, Sativa, Hybrid strains)
Edibles (Gummies, chocolates, beverages)
Concentrates (Shatter, wax, oil)
Vape products
Tinctures, topicals, and accessories Visit our menu for the full list of available products.
13. Are your products lab-tested?
Yes, all of our products undergo thorough lab testing for potency, purity, and safety. We only offer products from trusted, reputable brands that prioritize quality.
14. Can I cancel or modify my order?
Once an order is confirmed and processed, it can be difficult to modify. However, please contact our member support team as soon as possible, and we will do our best to assist with changes or cancellations before the order is shipped.
15. What if I have an issue with my order?
If you have any concerns or issues with your order, please contact our customer service team at (619) 247-0063. We are committed to resolving any problems quickly and ensuring your satisfaction.
16. How can I contact GreenFleet if I need assistance?
You can reach our member support team by texting or calling us at (619) 247-0063. We are here to help with any questions or concerns you may have.